Privacy Policy – Creative Play World

We value your privacy very much. In this privacy policy, we explain which personal data we collect when you visit our website and purchase tickets for our sensory craft workshops, why we collect this data, and how we handle it.

 

1. Who are we?

  • Name: Creative Play World

  • Location: Schiedam

  • Email: info@creativeplayworld.nl

  • Website: www.creativeplayworld.nl 

 

2. What data do we collect?

When you purchase tickets or contact us, we may collect the following data:

  • First and last name

  • Email address

  • Phone number (optional)

  • Address details (only if needed for invoicing)

  • Payment details (processed securely via providers such as iDEAL, Mollie, or PayPal)

  • Details about your order and workshop participation

 

3. Why do we collect your data?

We use your information for:

  • Processing your order and payment

  • Sending confirmations and updates about your workshop

  • Providing customer service

  • (If you have given permission) sending newsletters or updates about future events

 

4. Do we share your data?

We only share your data with third parties when it’s necessary for our service, such as:

  • Payment providers (for secure transactions)

  • Our website host and email provider

  • Bookkeeping software (for invoicing)

We have data processing agreements with these parties to protect your information.

 

5. How do we protect your data?

We use appropriate technical and organizational measures to keep your data safe, such as:

  • SSL encryption on our website

  • Limited access to client data

  • Regular security updates and maintenance

 

6. How long do we retain your data?

We keep your data no longer than necessary. Generally, we use the following retention periods:

  • Administrative data (e.g., invoices): 7 years (for tax/legal purposes)

  • Contact or participation data: up to 2 years, unless you’ve given us permission to keep it longer (e.g., for newsletters)

 

7. Your rights

You have the right to:

  • Access your data

  • Request correction or deletion

  • Object to how we use your data

  • Withdraw your consent (e.g., for newsletters)

Please contact us at info@creativeplayworld.nl if you'd like to exercise your rights.

 

8. Cookies

We only use functional cookies needed for the proper operation of our website. Any tracking or marketing cookies are only used with your permission.

 

9. Changes to this policy

We may update this privacy policy. We recommend checking this page regularly. If there are major changes, we’ll notify you directly.